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Search found 685 matches

by FordCustomerService
Tue Apr 07, 2015 10:11 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: 2013 sel remote starter
Replies: 4
Views: 555

Re: 2013 sel remote starter

GhostRider wrote:Thats funny. I experience non of those symptoms and periodically my remote start wont function.
If that’s the case, you should bring it in and get it looked at, GhostRider. Let me know what they say.

Deysha
by FordCustomerService
Mon Apr 06, 2015 10:40 am
Forum: 2010-newer Taurus SHO
Topic: 2014-2015 SHO's improved?
Replies: 9
Views: 2941

Re: 2014-2015 SHO's improved?

Owned SHO 2013 for 3 year, not big issues , owned SHO 2014 a lot of issues, from defective floor with noises, to defective turbo, to noisy engine and more. Got the SHO 2015 ....issue , door chime driver , they are trying to figure it out. Hi snr1600, I’m happy to get this escalated for you. Please ...
by FordCustomerService
Mon Apr 06, 2015 10:27 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: 2013 sel remote starter
Replies: 4
Views: 555

Re: 2013 sel remote starter

Are there certain requirements for the remote start to properly work? I usually have issues with it not starting with the remote when i have less than 1/4 tank of gas. There are times too when it attempt to start it remote, and the horn honks twice and it doesnt start. Anyone have thoughts on this?...
by FordCustomerService
Thu Apr 02, 2015 10:07 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: With my A/C turned on...
Replies: 1
Views: 323

Re: With my A/C turned on...

I got my 2014 Taurus SEL two weeks ago, today when the temperature hits 80, i turned the A/C on, and i found that when i trying to reverse my car, some interesting shaking came up,like, the brake was engaged inconsistently, and when i idling at a traffic light, it also shakes, after i turned off th...
by FordCustomerService
Thu Apr 02, 2015 9:59 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: interior door handles
Replies: 11
Views: 1058

Re: interior door handles

2010limitedawd wrote:I got a letter in the mail for the recall on the same thing on my 2010 limited and didn't think anything of it, but hearing this I might have to take it in and get it looked at thanks!
Definitely bring it in if you have any recalls, 2010limitedawd.

Deysha
by FordCustomerService
Mon Mar 30, 2015 9:11 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: interior door handles
Replies: 11
Views: 1058

Re: interior door handles

good morning Meagan, I have 53,000 on my SHO now. I bought in exactly 1 year ago with it having 28,000 on it. Thank you for the info, 73mach11! I know your dealer will be sure to handle this for you. Make sure to stay in touch with them to ensure parts and repairs are completed. Please let me know ...
by FordCustomerService
Fri Mar 27, 2015 10:50 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: LOUD humming noise
Replies: 1
Views: 828

Re: LOUD humming noise

Hello everyone, I am new to this forum so I apologize if this topic has been covered in the past but I am so frustrated with my 2013 Taurus and the dealership I bought it from that I needed to reach out to other Taurus owner's before I got rid of it. The car has this VERY LOUD humming noise coming ...
by FordCustomerService
Thu Mar 26, 2015 1:22 pm
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: interior door handles
Replies: 11
Views: 1058

Re: interior door handles

hi everyone, I own a 2012 SHO...my son was in the back seat...he heard something POP and then heard a clank in the door. I checked it out and found a spring resting at the bottom of the door inside the door cavity...yesterday when I got a letter from ford recalling this issue (safety recall 15S02)....
by FordCustomerService
Thu Mar 19, 2015 2:56 pm
Forum: Welcome / Introductions
Topic: Official Ford Customer Service “Out of the Office” Thread
Replies: 56
Views: 9431

Re: Official Ford Customer Service “Out of the Office” Threa

Alright, guys! It’s that time of the year. Guess who is finally going on her vacation?! Yeap, that’s right, this girl right here! Lol! I’ll be out of the office from tomorrow until next Thursday. I’ll be back on Friday to get back in the groove of things. I’ll have some of my colleges checking in to...
by FordCustomerService
Mon Mar 16, 2015 1:11 pm
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: check engine light is lit again
Replies: 17
Views: 8130

Re: check engine light is lit again

the purge valve seems to have fixed the issue. I bought a obd code reader that connects blutooth to my phone and got the torque app for free. i double checked the code that it was getting and got the same as what i had the auto parts store read. ordered the valve from the place that that Jason sugg...
by FordCustomerService
Mon Mar 16, 2015 1:03 pm
Forum: 2010-newer Taurus SHO
Topic: Really Bad Smell (particularly when fan is on)
Replies: 8
Views: 1974

Re: Really Bad Smell (particularly when fan is on)

My 2014 SHO also came with a nasty smell from cabin air intake. Isolated it to the cowl trim piece at base of windshield. I've also found a perfect match for this smell; a plastic bag of water softener salt! A musty, nasty smell it is. I've washed the piece ( from the outside) and flooded the intak...
by FordCustomerService
Mon Mar 16, 2015 12:22 pm
Forum: 2010-newer Taurus SHO
Topic: Haze in side window glass
Replies: 4
Views: 964

Re: Haze in side window glass

Widetracker wrote:Thanks fellas, much appreciated. I'll give your ideas a whirl and follow up. S'pose to be in 60's tomorrow. More to come...
Let me know if it comes off or if you have to bring it in, Widetracker.

Deysha
by FordCustomerService
Mon Mar 16, 2015 9:54 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: Heated driver seat
Replies: 7
Views: 2066

Re: Heated driver seat

Paint concern? Seems like Deysha might need an appointment with an optometrist, or she needs to stop copying & pasting the generic responses to have people with problems return to their Ford Dealer. Agreed! Gets rather old! Thanks for pointing that out, billyd425! I sure did miss that one. However,...
by FordCustomerService
Thu Mar 05, 2015 12:16 pm
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: What DON'T you like about your Taurus?
Replies: 45
Views: 5049

Re: What DON'T you like about your Taurus?

2014 Taurus - I do NOT like the overall vehicle vibration felt while driving at speeds 55 to 75mph. Otherwise, the car is great, good fuel economy, roomy, nice appearance, large trunk. Sure wish this vibration problem would get resolved. Brought to dealership for vibration problem first time at 130...
by FordCustomerService
Tue Mar 03, 2015 1:32 pm
Forum: Maintenance / Care / TSB's / Recalls
Topic: 2011 Taurus SEL passenger air issue
Replies: 2
Views: 1283

Re: 2011 Taurus SEL passenger air issue

Hello taurus2011sel, Welcome to the forum! My name is Deysha with Ford Service. Have you addressed this with your Ford Dealer yet? Be sure to speak with your service manager, as he is in the best position to ensure a proper diagnosis, and will be able to provide available options and/or coverage for...
by FordCustomerService
Mon Mar 02, 2015 11:57 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: taurus 2010 se won't start
Replies: 11
Views: 5506

Re: taurus 2010 se won't start

I don't know what happened to this car. But is very hard to find information about common problems with it. I only have one key and i was told that i need two of them if i want to try any type of reprogramming process. I check in every ford web site and they won't even show the keys. Also they told...
by FordCustomerService
Wed Feb 25, 2015 9:51 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: Transmission grind & suspension noise
Replies: 35
Views: 5869

Re: Transmission grind & suspension noise

Thank you for the responses. I hit the technician jackpot yesterday. He found all of the issues (the grinding was actually from the exhaust being loose and vibrating), and the suspension had some loose parts as well. They're ordering parts and fixing her up for me. Anxiously awaiting my quiet, mech...
by FordCustomerService
Mon Feb 23, 2015 11:06 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: Transmission grind & suspension noise
Replies: 35
Views: 5869

Re: Transmission grind & suspension noise

My '13 Taurus AWD SEL is making a pronounced grinding noise under a load, between 2nd and 3rd gear primarily. It doesn't matter how many RPM's, air temperature, up / down hill, A/C on or off (thought it could be compressor related), turning / straight. Much more likely to re-create the noise when t...
by FordCustomerService
Fri Feb 20, 2015 10:05 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: Heated driver seat
Replies: 7
Views: 2066

Re: Heated driver seat

Hello jminken, Welcome to the forum! My name is Deysha with Ford Service. Since your vehicle is out of the new-vehicle limited warranty, and has no recalls, or Customer Satisfaction Programs, I recommend bringing it in to your dealer and speaking to your service manager about this paint concern. He ...
by FordCustomerService
Thu Feb 19, 2015 9:58 am
Forum: 2010-newer Ford Taurus (6th Generation)
Topic: What DON'T you like about your Taurus?
Replies: 45
Views: 5049

Re: What DON'T you like about your Taurus?

thornev wrote:Thanks, Deysha. I'll PM you if I can figure out how to.
You’re very welcome, thornev! I received your PM. I’ll get back to you as soon as possible.

Deysha